PerceptivX

User Experience

Having trouble stopping an online service? It’s not just you.

August 28, 2023

The U.S. Federal Trade Commission (FTC) recently filed a complaint stating that, for years, Amazon has “knowingly duped” consumers into signing up for Prime subscriptions

Having trouble stopping an online service? It’s not just you.

August 10, 2023

The U.S. Federal Trade Commission (FTC) recently filed a complaint stating that, for years, Amazon has “knowingly duped” consumers into signing up for Prime subscriptions

A rise in self-service technologies may cause a decline in our sense of community

April 26, 2023

Public-facing automation, like self-service kiosks, reduce the chances we have to interact with other people.